Kerchanshe Equipment 

Kerchanshe Equipment is delivering industry-leading power and equipment solutions, backed by unrivalled support services. It is our goal to be the global benchmark for equipment dealerships and to be a constant growth partner for every customer.

Digital Tools to Help you Seize Every Opportunity for Greater Profitability 

Kerchanshe Equipment brings you the digital tools to help you know more, do more and earn more. Enhance your fleet with technologies that are engineered to maximize your investment and optimize your operations.

Whatever your industry or application, our suite of fully integrable technologies can help you automate job site tasks and maintenance requirements, prevent downtime and guarantee safety.

POSITION OVERVIEW

Kerchanshe Equipment Business Unit is committed to attracting and retaining exceptional talent and encourages qualified professionals with a passion for Construction Machineries and Equipment Sales, Services, Marketing and Customer Service Excellence, to apply.

We are seeking a highly motivated, customer-focused, and technically competent Prime Product Sales Manager to join its growing; Construction Machineries and Equipment Sales, Services, Marketing and Customer Aftersales Service Team.

Position Title: Prime Product Sales Manager

Department: Sales and Customer Experience

Reports To: Assembly & Dealership Business Manager

Location: Gellan

Employment Type: Full-Time

KEY RESPONSIBILITIES:

• Know and follow all Company policies, safety rules and Environmental regulations, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
• Exemplify the Company’s Corporate Values of Integrity, Customer Focus, Accountability and Teamwork.
• Attend and participate in all meetings, trainings, and activities as required.
• Effectively manage the resources to solve problems, driving Customer Loyalty through the proper and fast response.
• Keep the Management at the Head Office timely informed of any relevant problem or urgent action to be taken.

Job Role:

• Process orders via email or system
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up to date with new products and features
• Liaise with Operations & Inventory Control Department ordering Customer/Stock units as per agreed company policies.
• Processing of Order forms for approval by functional managers and MD/FD
• Keep track of all orders and ensuring its effective processing through proper documentation and equipment positions.
• Ordering of units with the accompanying paperwork administration.
• Ensuring that PFI, orders and the relevant forms are filed correctly and authorized by the respective managers. 
• To liaise with sales team in order to keep the appropriate data storage and ensure effective retrieval of the same
• Necessary Documentation for and registration of the units
• Attending to walk in customers. Get in contact with customers by phone or visiting own facility
• Liaising with various departments for any respective needs.
• Liaising with pricing and logistics departments (sales office) in Egypt and UK
• Filing and archiving of documents in a way that will ensure ease of individual customer file retrieval
• Any other duties that may be assigned from time to time by management

Important Contacts 

• Internal Contacts 
• Service Department 
• Parts Department 
• IT Department 
• Imports Department 
• Centre of Excellence 

External contacts 

• Customers
• Forwarders/Transitory
• Local Suppliers 

Working Environment 

The position follows the normal working environment of the organization. 

• Indoor: 80%
• Outdoor: 20%