Key Duties & Responsibilities

Cleaning & Maintenance of Public Areas

• Clean and maintain all public areas, including lobbies, corridors, elevators, staircases, restrooms, lounges, offices, and staff areas

• Clean entrances, glass doors, windows, mirrors, and handrails

• Vacuum carpets, mop floors, polish surfaces, and remove litter

• Clean and sanitize public restrooms regularly, ensuring supplies are replenished

• Maintain cleanliness of back-of-house and service areas as assigned

Health, Safety & Hygiene

• Follow hotel cleaning, hygiene, and sanitation standards at all times

• Use cleaning equipment, chemicals, and machinery safely and correctly

• Identify and report maintenance issues, damages, or safety hazards immediately

• Comply with fire safety, emergency, and infection control procedures

Guest Service

• Greet guests courteously and assist with basic requests or directions

• Respond promptly to guest needs and report complaints to supervisors

• Maintain guest privacy and professionalism at all times

Operational Responsibilities

• Maintain housekeeping trolleys, equipment, and storage areas in a clean and organized condition

• Complete cleaning schedules and task checklists as assigned

• Assist with deep cleaning, special cleaning projects, and event setups

• Support other housekeeping team members when required