Quality Assurance Manager

Our client, a leader in the printing industry is seeking an experienced Quality Assurance Manager to join their team based in Durban.

MINIMUM REQUIREMENTS

• Degree or Diploma in Printing Technology, Packaging, Engineering, or a related field
• Minimum 5–10 years’ experience in a quality role within the printing or flexible packaging industry
• Strong knowledge of flexographic printing processes and materials (films, inks, adhesives)
• Experience with ISO 9001 and/or food safety standards (e.g., FSSC 22000)
• Proven leadership and team management experience
• Strong analytical and problem-solving skills

MAIN JOB FUNCTIONS

• Develop, implement, and maintain the company’s Quality Management System (QMS) in line with ISO and food safety standards
• Oversee quality control processes across flexographic printing, lamination, and finishing operations
• Ensure consistent product quality, including color accuracy, print registration, adhesion, and durability
• Lead internal and external audits and ensure compliance with regulatory and customer requirements
• Manage non-conformances, customer complaints, and corrective/preventive actions (CAPA)
• Drive continuous improvement initiatives using Lean Manufacturing and root cause analysis tools
• Supervise and develop the QA/QC team, including lab technicians and inspectors
• Collaborate with production, technical, and supply chain teams to optimize quality performance
• Approve raw materials and ensure supplier quality compliance
• Oversee laboratory testing and calibration of quality equipment