Quality Assurance Officer (Oil Palm)

Role brief

• Ensure consistent product quality and compliance with food safety, environmental, and regulatory standards across all stages of production—from plantation to processing and packaging.
• The role supports operational excellence by driving quality control systems and continuous improvement initiatives.

Key Responsibilities

• Monitor compliance with company quality standards and regulatory requirements.
• Conduct routine inspections across harvesting, milling, processing, and packaging stages.
• Implement and maintain quality management systems QMS.
• Identify quality issues and recommend corrective and preventive actions.
• Conduct laboratory tests and product quality analysis.
• Maintain proper documentation of quality records and audit reports.
• Collaborate with production teams to ensure adherence to quality procedures.
• Train staff on quality standards, hygiene, and safety practices.
• Support internal and external audits and ensure regulatory compliance.
• Drive continuous improvement initiatives in quality processes.

Key Performance Indicators KPIs

• Product Defect Rate < 2% monthly
• Compliance Rate > 95% per quarter
• Audit Non-Conformance Closure Rate > 90%
• Customer Complaints < 3% monthly
• Process Deviation Rate < 5% monthly
• Quality Inspection Coverage = 100%

Requirements/Qualifications

• Educational Qualifications
• BSc or HND in Food Science, Chemistry, Microbiology, or related field
• Professional Certifications
• Relevant certifications in Quality Management Systems e.g., ISO 22000, HACCP
• Experience Requirement
• Minimum of 5–7 years relevant experience in quality assurance within Oil palm plantation, agribusiness, Agro-processing or related industry.