Receptionist

Receptionist Jobs in Lusaka – Join Pilatus Zambia via Talent House Ltd Talent House Ltd is proud to present exciting receptionist jobs in Lusaka with Pilatus Zambia, a reputable member of the Pilatus Group. We connect talented individuals with companies that value professionalism and service excellence.

This full-time opportunity is ideal for candidates who thrive in dynamic environments and enjoy being the first point of contact in a corporate setting. About Talent House Ltd and Pilatus Zambia Talent House Ltd is a leading recruitment and HR consulting firm dedicated to bridging the gap between career seekers and employers.

We provide innovative and flexible recruitment solutions to empower individuals and organizations alike. Pilatus Zambia operates within the Pilatus Group, emphasizing integrity, accuracy, efficiency, teamwork, and high standards of service.

The company is seeking a Receptionist to manage the reception area and offer professional, welcoming support to customers, visitors, and staff members. Key Responsibilities for Receptionist Jobs in Lusaka Welcome and assist customers, visitors, and guests with professionalism and courtesy.

Answer, screen, and direct incoming telephone calls efficiently. Respond to general enquiries and guide customers to the appropriate departments or personnel.

Receive, sort, and distribute incoming mail, documents, and deliveries promptly. Maintain an organized, clean, and professional reception area at all times.

Manage visitor records and notify relevant staff upon visitor arrival. Schedule and coordinate appointments and meetings as required.

Provide general administrative and clerical support, including filing and record keeping. Assist with customer service activities to ensure prompt enquiry resolution.

Coordinate office supplies and front-office requirements effectively. Support management and other departments with administrative tasks when necessary.

Maintain strict confidentiality of company and customer information. Perform additional duties as assigned by management.

Qualifications and Experience Minimum Grade 12 certificate; Diploma in Business Administration, Office Administration, or related field is advantageous. 1 to 3 years’ experience in reception, customer service, administration, or a related role.

Experience in automotive, dealership, hospitality, or service industries is a plus. Proficient in Microsoft Office applications.

Fluent in spoken and written English. Essential Competencies Exceptional communication and interpersonal skills.

Friendly, professional demeanor with a strong customer focus. Excellent telephone etiquette.

Highly organized with keen attention to detail. Presentable and professional appearance.

Ability to multitask and perform well in a busy environment. Dependable, punctual, and responsible work ethic.

Good computer literacy. Ability to remain calm and professional under pressure or when handling difficult situations.

Strong team player mentality. Compensation and Application Details The successful candidate will receive a competitive salary commensurate with experience.

This role is based in Lusaka, Zambia, within the hospitality job category. To apply for this opportunity in receptionist jobs in Lusaka, please submit your CV to cxxxxxx@talenthousepeople.com by 2nd October 2026.

We encourage qualified candidates to apply promptly.