Receptionist

Job description

Pilatus Zambia (via Talent House Ltd) — Job Opportunity: Receptionist

About Talent House Ltd: We are a leading recruitment and HR consulting firm operating as a link between people and companies in achieving a shared purpose.

About the Company and Role: Pilatus Zambia is seeking a Receptionist to manage the reception area and provide professional and friendly support to customers, visitors, and staff. The role serves as the first point of contact for the company while providing general administrative assistance.

Key Responsibilities:

• Welcome and professionally assist customers, visitors, and guests.
• Answer, screen, and direct incoming telephone calls.
• Respond to general enquiries and direct customers to appropriate departments.
• Receive and distribute incoming mail, documents, and deliveries.
• Maintain an organised and professional reception area.
• Manage visitor records and notify relevant staff upon visitor arrival.
• Schedule and coordinate appointments and meetings.
• Assist with filing, office supplies, and administrative clerical duties.
• Maintain confidentiality of company and customer information.

Qualifications & Experience:

• Grade 12 certificate required; Diploma in Business Administration, Office Administration, or a related field is an advantage.
• 1–3 years of experience in reception, customer service, administration, or similar role.
• Previous experience in automotive, dealership, hospitality, or service industry is an advantage.
• Good working knowledge of Microsoft Office and strong spoken/written English.

How to Apply:

Please send your CV to: cxxxxxx@talenthousepeople.com before the 2nd of October, 2026.