Receptionist

Job Description

• Receive and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage incoming and outgoing calls, emails, and correspondence.
• Direct visitors and inquiries to the appropriate departments or personnel.
• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
• Schedule appointments, meetings, and conference room bookings.
• Receive, record, and distribute incoming mails, packages, and documents.
• Provide administrative support to various departments as required.
• Maintain accurate records, filing systems, and visitor logs.
• Assist with office supplies inventory and procurement requests.
• Ensure confidentiality of company and client information.
• Handle customer inquiries and complaints professionally and promptly.
• Support general office operations to ensure smooth day-to-day activities.

Job Qualification Requirements

• OND or HND, in any relevant discipline.
• 0 – 1 years experience in a receptionist, front desk, or administrative role.
• Proficiency in computer applications and office equipment.

Skills / Competencies:

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and telephone etiquette.
• Proficiency in Microsoft Office Suite Word, Excel, Outlook.
• Good organizational and time management skills.
• Ability to multitask and prioritize responsibilities.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Problem-solving and conflict-resolution skills.
• Strong record-keeping and administrative skills.