Receptionists

Full Time 3 days ago Lusaka, Lusaka

Employment Information

Company Overview

Beachfront Hills is a premier resort offering a unique guest experience.

Responsibilities

Welcome guests warmly and process check-ins and check-outs.

Answer phone calls and direct them to the appropriate departments.

Provide information about resort amenities, activities, and local attractions.

Handle guest messages, mail, and concierge requests.

Maintain a tidy and professional front desk area.

Qualifications

Previous experience in a customer-facing role is preferred.

Excellent communication and interpersonal skills.

Proficiency in using hotel management software is a plus.

Work Environment

A dynamic and fast-paced environment within a beautiful beachfront setting.

Responsibilities

  • Welcome guests warmly and process check-ins and check-outs.
  • Answer phone calls and direct them to the appropriate departments.
  • Provide information about resort amenities, activities, and local attractions.
  • Handle guest messages, mail, and concierge requests.
  • Maintain a tidy and professional front desk area.

Skills

  • Excellent communication skills
  • Interpersonal skills
  • Customer service skills
  • Proficiency in hotel management software (preferred)

Qualifications

  • Previous experience in a customer-facing role is preferred.
  • High school diploma or equivalent.

How to Apply

Job application procedure
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