Minimum Requirements

• Grade 12 or equivalent
• Diploma or qualification in Hospitality, Tourism, Sales, or related field advantageous
• Minimum 2–4 years’ experience in reservations, sales coordination, or hospitality administration
• Previous lodge, hotel, or tourism experience preferred

• Strong knowledge of reservation systems and booking platforms
• Excellent communication and interpersonal skills
• Strong administrative and organisational abilities
• Sales and customer service orientated
• Computer literate with knowledge of Microsoft Office
• Ability to multitask and work in a fast-paced environment
• High attention to detail and accuracy

• Professionalism and reliability
• Time management skills
• Problem-solving ability
• Ability to work independently and within a team
• Strong customer service focus
• Ability to work under pressure

• Experience with PMS and reservation systems
• Knowledge of OTA platforms and travel industry operations
• Experience in luxury hospitality or lodge environments
• Own transportation advantageous
• Ability to work weekends and public holidays when required