Restaurant Supervisor

What You Bring

• Recognised qualification in Hospitality Management or related field
• Minimum 2 years supervisory experience within a 5-star hotel or high-end restaurant
• Strong knowledge of restaurant operations and fine dining service
• Proficiency in MS Office and hotel operating systems including Opera PMS, Micros POS and EMS
• Excellent communication and interpersonal skills
• Good financial acumen
• Proactive, self-motivated and solution-oriented
• Ability to multitask in a fast-paced, pressurised environment
• Flexible availability including weekends, public holidays and evenings

What You Will Do

• Supervise daily restaurant operations with a focus on service excellence and guest satisfaction
• Motivate and energise staff through presence on the floor, clear communication and leading by example
• Maintain consistency in food and beverage presentation, guest interaction and service delivery
• Assist with scheduling, training and performance evaluations in collaboration with the Restaurant Manager
• Handle guest feedback and challenging situations with professionalism and decisive action
• Assist with inventory, stock control and cost management
• Support daily audits, banking checks and administrative processes
• Proactively identify and act on areas needing attention across staffing, floor flow and guest concerns