- Verify the reception of data.
- Monitor that all files received are uploaded in the system.
- Notify the reception of data and anomalies to the customer.
- Maintain proper filing and data storage.
DATA INPUT
- Update master references as and when required and as per defined requirements.
- Process sales records using internal quality tools and ensure anomalies are notified in due time to the customer.
- Process invoices received from other airlines with IATA reports.
- Process uplifted/NoShow documents with flight operations report and Departure Control System messages.
DATA PROCESSING
- Reconcile sales and refund figures with airline or any other external reports.
- Process own and other airline documents as per IATA Rules and Regulations.
- Analyze and audit sales/refunds and take appropriate actions to correct anomalies.
- Process invoices and initiate correspondences to other airlines for uplifted and rejected documents within set deadlines.
- Submit billings via appropriate governing body.
QUALITY CONTROL
- Correct and log errors through established procedures.
- Take corrective actions for errors detected.
REPORTING
- Generate and analyze airline statistical reports and any other reports as per customer requirements.
REQUIREMENTS
- Holder of Higher School Certificate, Diploma or certificates in IATA, or any related qualifications.
- Previous experience in the aviation industry is a definite advantage (ticketing, booking, cargo, and freight management, etc)
- Able to understand and effectively deal with changes in business needs as they arise.
- A great eye for detail and the ability to maintain high standards of quality.
- Fluency in French and English.
- Knowledge and experience in IT tools.
- Applicable only for Mauritian residents.
