Role Overview
We are seeking a results-driven Sales & Administration Manager to lead new business development and manage existing merchant relationships in Namibia. This role combines sales execution, client relationship management, and administrative oversight, making it ideal for a proactive individual with strong business acumen and a passion for the payments or financial services sector.
Key Responsibilities
- Identify, prospect, and secure new merchant accounts to grow market share
- Manage and retain existing clients, ensuring high levels of satisfaction
- Build and maintain strong relationships with key stakeholders
- Identify opportunities for upselling and cross-selling payment solutions
- Conduct market research to identify trends and new opportunities
- Develop and execute effective sales strategies aligned with business goals
- Provide accurate sales forecasts, reports, and market insights
- Maintain in-depth knowledge of payment gateway products and solutions
- Collaborate with internal teams to ensure seamless onboarding and support
- Ensure compliance with industry regulations and company policies
- Oversee administrative responsibilities related to sales operations
Minimum Requirements
- Proven track record in sales and business development
- Experience managing client relationships and growing accounts
- Strong communication, negotiation, and presentation skills
- Ability to work independently and remotely
- Proficiency in CRM systems and Microsoft Office Suite
- Valid driver's licence and willingness to travel within Namibia
Advantageous
- Experience in the payments, fintech, or banking industry
- Relevant tertiary qualification in Business, Finance, or related field
Key Competencies
- Strong commercial and strategic thinking ability
- Results-driven with a proactive approach to sales
- Excellent interpersonal and relationship-building skills
- High level of professionalism and accountability
- Strong organisational and administrative skills
- Ability to thrive in a fast-paced, evolving environment
Location & Travel
- Based in Windhoek (preferred)
- Travel within Namibia required
Desired Skills:
- Sales
- Banking
- Finance
- Market research
- Sales strategies
- Forecasts
- Market feedback
- Manage client relations
- Excellent communication
- Good interpersonal skills
- Work independently
- CRM software
- Microsoft Office Suite
Desired Work Experience:
- 2 to 5 years eCommerce
- 2 to 5 years Other Admin, Office & Support
Desired Qualification Level:
About The Employer:
We are an innovative payments solutions provider, offering advanced payment gateway technologies that enable businesses to transact seamlessly and securely. As we expand our footprint in Namibia, we are looking for a driven and commercially minded professional to grow our presence and manage key client relationships.
Employer & Job Benefits:
- Commission
- Discretionary bonus
