Sales and Administration Officer
Full Time
2 weeks ago
Lusaka, Lusaka
Important notice
Wakanda Jobs is not the employer and does not process applications for this job. Never pay money for a job application, interview, or employment offer. If anyone requests payment, treat it as suspicious and report it to us.
Employment Information
Job description
Overview
A Sales and Administration (Sales & Admin) role supports both the sales team and general office operations. It blends customer-facing responsibilities with internal administrative tasks to ensure seamless business processes.
Key Responsibilities
Sales Support Duties
- Process and verify sales orders, ensuring accuracy in pricing
- Prepare sales quotations, proposals, contracts, and monthly sales reports.
- Coordinate with logistics and monitor deliveries.
- Assist with promotional activities, trade shows, and sales-related events.
- Track sales targets and support the team in meeting performance goals.
Administrative Duties
- Schedule meetings and manage calendars for the sales
- Organize and maintain sales documentation (contracts, purchase orders, correspondence).
- Handle customer inquiries, complaints, and follow-ups to ensure satisfaction.
- Perform clerical tasks such as invoicing, payroll processing, and inventory checks.
- Conduct data entry, maintain accurate records, and support office operations.
Required Skills
- Organizational skills for managing multiple tasks and documentation.
- Attention to detail to ensure accuracy in orders, invoices, and records.
- Communication skills for liaising with clients and internal teams.
- Time management to meet deadlines in a fast-paced environment.
- Customer service orientation to maintain positive client relationships.
Typical Qualifications
- Certificate or Diploma o Sales, Marketing, or related fields.
- Experience with CRM systems (e.g., Salesforce, HubSpot).
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Prior experience in sales support or administrative roles is often preferred.
