Sales and Marketing Internship

JOB DESCRIPTION: SALES & MARKETING INTERNS (4 POSITIONS) Location: Lusaka, Zambia Department: Sales and Marketing Number of Positions: 4 Interns Engagement Type: Internship (Unpaid) Reporting To: Business Manager / Sales and Marketing Supervisor Duration: 3 Months (Renewable upon performance and business requirements) 1. ABOUT SPRING FLOWER FARMS LIMITED Spring Flower Farms Limited is a Lusaka-based fresh produce supply company specialising in the supply and distribution of assorted fresh vegetables and related food products to the hospitality industry. Our clients include hotels, restaurants, lodges, catering companies, supermarkets and other institutional customers. As part of our business expansion strategy, we are looking for four energetic, self-motivated and results-oriented Sales and Marketing Interns to help us expand our customer base and increase company sales. 2. JOB PURPOSE The successful candidates will support the company's business development activities by identifying potential customers, introducing Spring Flower Farms Limited's products and services, developing business relationships and generating new sales opportunities. The main objective is to bring new customers on board and help the company grow its market share within Lusaka and surrounding areas. 3. KEY RESPONSIBILITIES The interns will be expected to perform the following duties: A. Customer Identification and Prospecting • Identify potential customers, including hotels, restaurants, lodges, catering companies, supermarkets and other food-service businesses. • Conduct market research to identify businesses that purchase fresh vegetables and produce regularly. • Develop and maintain a database of prospective customers, including business names, contact persons, telephone numbers and physical addresses. B. Marketing and Business Development • Visit prospective customers and introduce Spring Flower Farms Limited. • Request meetings with Procurement Managers, Executive Chefs, Head Chefs, Restaurant Managers and other relevant decision-makers. • Present the company's products, services and competitive advantages. • Distribute company profiles, product lists and marketing materials. • Identify opportunities for the company to become a preferred fresh produce supplier. C. Customer Acquisition • Follow up on prospective customers after initial visits. • Obtain customer requirements, product specifications and estimated weekly consumption. • Assist in preparing quotations and submitting price lists. • Follow up on submitted quotations and negotiate with prospective clients under management guidance. • Convert potential customers into active and regular purchasing clients. D. Customer Relationship Management • Maintain good relationships with existing and prospective customers. • Collect customer feedback regarding product quality, pricing and delivery services. • Identify customer complaints and communicate them to management. • Maintain regular communication with customers to encourage repeat business. E. Reporting • Submit daily reports detailing businesses visited, people contacted, meetings held and outcomes. • Maintain an updated customer prospecting database. • Provide weekly reports showing progress, potential business opportunities and customers successfully onboarded. 4. PERFORMANCE EXPECTATIONS The interns will be assessed based on their ability to generate business opportunities and attract new customers. The following are proposed performance expectations: Activity Target New business visits 5 per day New prospects identified 10 per week Decision-makers contacted 5 per week Quotations/business opportunities generated 3 per week New customers onboarded Performance monitored monthly Daily activity report Mandatory Management will review targets depending on market conditions and the quality of leads generated. 5. QUALIFICATIONS AND REQUIREMENTS Applicants should possess the following: • Minimum Grade 12 certificate. • A diploma or certificate in Sales and Marketing, Business Administration, Hospitality Management or a related field will be an added advantage. • Good communication and interpersonal skills. • Confidence in approaching and engaging business owners and corporate decision-makers. • Ability to work independently and meet targets. • Good negotiation and persuasion skills. • Basic computer skills, particularly Microsoft Excel and Word. • Knowledge of the hospitality industry will be an added advantage. • Must be willing to conduct field visits across Lusaka. 6. PERSONAL ATTRIBUTES The ideal candidates should be: • Self-motivated and results-oriented. • Honest, disciplined and professional. • Persuasive and confident. • Proactive in identifying business opportunities. • Well-presented and able to communicate professionally. • Passionate about sales, marketing and business development. 7. INTERNSHIP CONDITIONS • The internship will run for an initial period of three months. • The internship is unpaid. • Interns will receive practical exposure and experience in sales, marketing, customer acquisition and business development. • Interns will work under the supervision of the company's management. • Daily and weekly performance reports will be required. • Exceptional performers may be considered for future paid opportunities, subject to company requirements and available vacancies. 8. KEY PERFORMANCE INDICATOR The primary measure of success will be the number of new active customers successfully acquired for Spring Flower Farms Limited and the revenue opportunities generated through their efforts. 9. APPLICATION PROCEDURE Interested candidates should submit their applications, accompanied by an updated CV and copies of relevant academic qualifications, to Spring Flower Farms Limited via Email. [email protected] BUILDING RELATIONSHIPS. GROWING BUSINESS. DELIVERING FRESHNESS.