Responsibilities:
- Sell short-term insurance products (motor and household) telephonically.
- Achieve and exceed monthly sales targets and performance objectives.
- Ensure strict adherence to quality assurance and compliance standards.
- Manage productivity and operational efficiencies in line with business benchmarks.
- Handle objections professionally and resolve client concerns effectively.
- Build and maintain strong, long-term client relationships.
- Stay updated on new products, rate changes, regulatory updates and industry developments.
- Maintain compliance with FAIS Fit & Proper requirements.
- Adapt to changing operational requirements and business needs.
Experience:Grade 12
Minimum 2 years’ experience in:
Outbound sales call centre environment
Outbound sales experience is essential
Financial services experience (advantageous)
RE5 qualification (advantageous)
30 FAIS Credits (Short-Term Insurance) – advantageous
Clear criminal and credit record
Fluency in English and at least one additional South African official language.