Sales Engineer - SADC Africa

 General Description:
Reporting to the Sales Director, the incumbent will be responsible for the promotion, sales and support of the company’s products and services to key end-users and distributors in Central and/ SADC markets.
The core responsibilities will include, but are not limited to the following:

Develop and promote sustained sales growth to achieve company sales objectives in Central Africa.
Achieve sales and profitability in line with individual sales targets and company objectives.
Visit and meet customer regularly to understand their requirements and providing necessary solutions.
Build relationship with key personnel (decision makers) within a customer’s
Prepare presentations and proposals to communicate value proposition, including proper review of customer specifications and commercial requirements.
Conduct market development plans and implement weekly activities aimed at growing the market share.
Coordinate and resolve customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future.
Assist the finance department in collecting unpaid debts.
Co-ordinate and communicate with other departments within the company.
Ensure completion of customer satisfaction reports
Ensure that the ERP system is utilized to maximum possible extent.
Maintain    accurate    customer   database    to   ensure   effective   account management.
Continuously acquire new skills to stay up to date to the latest best practices.
Advise customers of product developments and special promotions
Represent the company at exhibitions, events and demonstrations when required


 Working Conditions:

Required to travel to any customer in the African continent, with focus on Central Africa or SADC.
Be required to work during normal operating hours, 08:00 to 16:30 Monday to Friday.
Some flexibility is allowed to fit in with the requirements of the employee’s Manager.
Be required to work reasonable extra hours from time to time as circumstances dictate.
Be prepared to travel during non-working hours sometimes to respond to customer requirements.
Intensive travelling outside of South Africa.