Sales Executive

Sales Executive Jobs in Lusaka & Ndola at ICL Zambia ICL Zambia is seeking motivated professionals for sales executive jobs in Lusaka Ndola to drive growth by acquiring new business customers and expanding existing accounts in fleet telematics solutions and IoT sales.

This full-time role involves managing the entire sales cycle—from prospecting and lead generation to closing deals and client handover—while consistently achieving monthly and annual sales targets.

Key Responsibilities for Sales Executive Jobs in Lusaka Ndola Business Development:

• Identify and qualify prospects across corporate, SME, and public sectors.
• Generate leads via cold calling, networking, referrals, events, and digital platforms.
• Maintain a robust sales pipeline within the CRM system.

Sales Execution:

• Assess customer needs and present tailored ICL Zambia products and services.
• Prepare quotations, proposals, and tender responses with support from technical and finance teams.
• Negotiate pricing and contract terms within approved limits to close sales.

Account Management:

• Manage assigned customer portfolios as the main contact.
• Identify opportunities for upselling, cross-selling, and contract renewals.
• Facilitate smooth onboarding and handover to delivery and support teams.
• Address customer concerns promptly following company procedures.

Market Intelligence:

• Monitor competitor offerings, pricing strategies, and market trends in Zambia.
• Provide customer feedback and product improvement suggestions to management.

Reporting and Administration:

• Maintain accurate CRM records, activity logs, and sales forecasts.
• Submit weekly activity reports and monthly forecasts to the Sales Manager.
• Assist credit control by following up on overdue payments.

Compliance and Conduct:

• Adhere to company policies, pricing guidelines, and approval limits.
• Comply with Zambian regulations, including data protection and anti-bribery laws.
• Promote ICL Zambia’s products and services to enhance brand visibility through physical and digital channels.

Candidate Profile and Qualifications Education:

• Diploma in Sales, Marketing, Business, or related field preferred.
• Bachelor’s degree, CIM qualification, or relevant ICT certifications are advantageous.

Experience:

• 2 to 3 years of B2B sales experience with a proven track record of meeting targets.
• Prior sales experience in telecoms, ICT, or technology services within Zambia is highly desirable.

Technical Skills:

• Proficient in MS Office (Excel, Word, PowerPoint) and CRM systems.
• Experienced in preparing formal tenders and proposals.

Languages:

• Fluent in spoken and written English.

Other Requirements:

• Valid driving license and willingness to travel.
• Established network of business contacts in Zambia is beneficial.
• Core Competencies Results-oriented with the ability to set ambitious goals and close deals effectively.
• Excellent communication skills, including clear presentations and professional written correspondence.
• Strong negotiation skills to secure favorable terms while maintaining profitable margins.
• Customer-focused approach fostering long-term relationships built on trust.
• Efficient planning and time management to optimize pipeline and territory coverage.
• High integrity, demonstrating ethical behavior aligned with company values.
• Resilient and persistent, maintaining positivity under pressure and in the face of rejection.

Working Environment and Conditions Internal Collaboration:

• Work closely with Sales Manager, technical/pre-sales, customer service, finance, credit control, and marketing teams.

External Interaction:

• Engage with prospective and existing customers, partners, suppliers, and industry bodies.

Hours:

• Standard office hours with occasional evening or weekend events to support client engagement.
• Remuneration and Application The position offers a basic salary plus commission according to the approved sales incentive scheme.

Interested candidates are invited to apply by sending their CV and cover letter to hxxxxx@icl.mu.