Roles/Duties & Responsibilities

• Identify, develop, and maintain relationships with new and existing clients to grow the bank’s customer base.
• Promote and cross-sell the bank’s products and services, including loans, deposits, and investment solutions.
• Conduct market research to identify emerging trends, new opportunities, and competitive positioning
• Prepare and deliver business proposals, presentations, and pitches to potential clients.
• Evaluate clients’ financial needs and provide appropriate banking solutions.
• Meet or exceed set business growth and revenue targets.
• Maintain high levels of customer satisfaction through proactive service and effective follow-up.
• Monitor and manage client accounts to ensure compliance with bank policies and regulatory requirements.
• Collaborate with internal departments Credit, Operations, Risk, etc. to ensure seamless client onboarding and service delivery.
• Track, analyze, and report on sales performance, pipeline activities, and market developments.
• Continuously improve knowledge of financial products, market dynamics, and industry best practices.

Skills & Qualifications

• Bachelor’s Degree in Business, Finance, Marketing, Economics, or a related field
• 2–4 years’ experience in business development, relationship management, or sales within the banking or financial sector
• Proven track record of meeting or exceeding business targets
• Knowledge of banking regulations, compliance, and risk management principles
• Understanding of banking products, lending, and financial solutions
• Strong understanding of SME, retail, or corporate banking markets
• Customer service excellence and problem-solving orientation
• Team collaboration and coordination skills
• Ability to work independently and meet sales targets
• Proficiency in MS Office Suite and CRM software
• Strong problem-solving and evaluation skills
• Strategic thinking and market analysis capability
• Proven sales and negotiation skills
• Strong business development and client relationship management skills