About MON Real Estate
MON Real Estate PLC is one of Ethiopia's emerging real estate developers, committed to delivering quality residential and commercial properties while providing exceptional customer experiences. We are looking for energetic, result-oriented, and experienced professionals to join our growing Sales Team.
Position Summary
The Sales Supervisor is responsible for leading and supervising a team of Sales Consultants to achieve sales targets, improve customer satisfaction, ensure proper sales execution, and maximize revenue. The role requires strong leadership, coaching ability, sales management experience, and excellent customer relationship skills.
Key Duties and Responsibilities
- Supervise, coach, and motivate Sales Consultants to achieve individual and team sales targets.
- Monitor daily, weekly, and monthly sales performance against established KPIs.
- Develop and implement action plans to improve sales productivity.
- Conduct daily sales briefings and regular performance review meetings.
- Ensure timely follow-up of customer inquiries, leads, prospects, and reservations.
- Monitor CRM/Sales Force Automation (SFA) usage and ensure accurate customer data management.
- Coordinate office visits, site visits, customer presentations, and property demonstrations.
- Support the Sales Manager in implementing sales and marketing strategies.
- Analyze sales reports and identify opportunities for business growth.
- Prepare daily, weekly, and monthly sales performance reports.
- Handle customer complaints professionally and ensure timely resolution.
- Ensure all sales documentation complies with company policies and legal requirements.
- Monitor competitors' activities, pricing, and market trends.
- Train and develop new Sales Consultants.
- Ensure proper pipeline management from prospect generation through deal closing.
- Work closely with Marketing, Customer Service, Finance, and Legal departments.
- Maintain high standards of customer service throughout the sales process.
- Perform other duties assigned by management.
Employment Type: Full-Time
Duty Station: Addis Ababa
Number of Positions: As Required
Reports To: Sales Manager
What We Offer
- Competitive salary and attractive commission scheme.
- Performance-based incentives.
- Professional development and training opportunities.
- Career growth within a rapidly expanding company.
- Dynamic and collaborative work environment.