Senior Professional in Investigations and Case Management

The University of Botswana (UB), a premier state-owned tertiary institution dedicated to shaping the future through excellence, research, innovation and meaningful societal impact, invites applications from accomplished and suitably qualified professionals for the position of Senior Professional: Investigations and Case Management in the Department of Facilities Management .

Job Summary

• Employer: University of Botswana
• Job Type: Full-time
• Location: Gaborone, Botswana
• Category: Security Management
• Salary: competitive salary and benefits package commensurate with qualifications and experience
• Closing Date: 2026-11-23

Key Responsibilities

• Contribute to the development of and implementation of departmental, sectional and unit level strategies, policies, plans and procedures;
• Contribute to the development of investigative plans and provide information on the recommended course of action for each type of investigation;
• Conduct investigations on identified/ escalated problems/ issues and provide appropriate recommendations on how to resolve situations;
• Investigate security breach situations and escalate incidents where necessary;
• Liaise with police on incidents and allegations of criminal acts;
• Disseminate information to employees on security rules, regulations and reporting protocols;
• Ensure that all formal reporting protocols are appropriately followed and the personnel involved are consistently informed of progress;
• Testify in any hearings regarding cases escalated before disciplinary committees and provide information on findings;
• Compile reports on all incidents/ investigations and provide information on outcomes, key risks and areas of improvement;
• Comply with University instruction to repossess university assets as instructed by Manager Operations and Case Management;
• Examine physical evidence to determine what happened in an accident;
• Interview key witnesses to gather the relevant information regarding the accident and how it occurred;
• Ensure adherence to laws or regulations and recommend the appropriate course of action to the appropriate action officer;
• Prepare detailed reports and recommendations that will help prevent similar accidents;
• Provide technical supervision and guidance to employees under supervision, ensuring delivery of assigned tasks and adherence to established protocols;
• Participate in the identification and mitigation of operational risks;
• Respond to customer/stakeholder queries and inquiries related to area of expertise;
• Collaborate with other units as needed to effectively deliver duties as defined and
• Undertake any other duties as directed by the supervisor in line with the role.

Requirements

• A minimum of a Bachelor's degree in Criminal Justice, Security Management, Policing or a related field.
• iA minimum of four (4) years' experience, three (3) of which should have been at the same level. Higher education experience will be an added advantage .
• i. Knowledge of security legislation, regulations and best practices in a university setting;
• ii. Excellent communication, and interpersonal skills;
• iii. Several years of experience in conducting investigations and managing disciplinary cases, preferably in an educational institution;
• iv. Strong analytical and problem-solving skills;
• vi. Excellent communication and interpersonal skills;
• v. Familiarity with relevant technology and case management software.

Salary

competitive salary and benefits package commensurate with qualifications and experience

How to Apply

Qualifying applicants should address the stated requirements and provide any other information to assist the University determine their suitability for the position. They should quote the vacancy number of the post applied for, provide current curriculum vitae ( CV) - including telephone and active email address, certified true copies of educational certificates, transcripts, three work-related references and a certified true copy of ID/Omang or passport . The application material should be addressed to: The Manager: HR Business Partnering, University of Botswana, Private Bag 0022, Gaborone, Botswana, Telephone: (+267) 3xxxxxx/2167/2842. E-mail: Uxxxxxxxxxx@ub.ac.bw Hand-delivered applications should be submitted to the University of Botswana Gaborone campus, at the corner of Notwane and Mobuto roads, administration building, Block 108 - Office No. 205 (second floor). Applicants should inform their referees (x3) to: (i) quote the vacancy number; (ii) position applied for,…