Shop Assistant

Full Time 1 day ago Gaborone, South-East

Employment Information

Arona Natural Foods (Pty) Ltd, a proudly 100% citizen-owned company committed to delivering quality food products, invites applications from suitably qualified, enthusiastic and customer-oriented individuals for the position of Shop Assistant.

Job Summary

  • Employer: Arona Natural Foods (Pty) Ltd
  • Job Type: Full-time
  • Location: Gaborone, Botswana
  • Category: Retail
  • Closing Date: 2026-11-17

Key Responsibilities

  • Prepare and serve different coffees, tea and other hot and cold beverages to the required standards.
  • Operate, clean and maintain coffee machines and related equipment.
  • Deliver excellent customer service and ensure a positive customer experience.
  • Operate POS systems to process cash, card and mobile payments.
  • Replenishing shelves and maintaining organised product displays.
  • Basic Book keeping abilities.
  • Labelling products and updating price tags or promotions.
  • Supporting online communications and orders where applicable.

Requirements

  • At least 1 year experience in fast food environment, or in a similar hospitality/customer service role.
  • Barista training or a relevant hospitality qualification will be an added advantage.
  • Knowledge of coffee preparation methods, beverage handling and presentation.
  • Good communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work efficiently under pressure.
  • High standards of personal hygiene, cleanliness and professionalism.

How to Apply

Interested candidates should submit their applications, accompanied by an updated CV and certified copies of relevant qualifications, to: [email protected] or [email protected]. Only shortlisted candidates will be contacted.

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