Client & Migration Associate | ShareForce | Grand Baie, Mauritius
Got a finance background, Excel skills that go beyond the basics, and a natural ability to build relationships?
ShareForce is a cutting-edge share incentive plan platform, part of the globally recognised VAT IT Group, and we're looking for a driven Client & Migration Associate to join our Grand Baie team! We work hard, we play hard, and we back our people to grow and succeed.
Skills / Experience / Qualifications Required:
- 3–5 years' experience in a finance, accounting, or technically driven client-facing role
- Relevant Bachelor's degree in Finance, Accounting, or a related field (CA or equivalent advantageous)
- Exceptional Excel skills — V-lookups and SUMIFs are a must
- Strong academic record with solid technical proficiency in finance
- Strong analytical and problem-solving skills with high attention to detail
- Excellent communication skills, both written and in-person, with a confident and engaging personality
- Ability to lead client meetings and manage relationships independently
- Deadline-driven, able to work under pressure and prioritise effectively
- CFA (any level) or experience in basic coding would be a bonus
Job Description:
- Develop a deep understanding of the ShareForce platform to confidently onboard new clients and manage their requirements end-to-end
- Implement and advise clients on the technical aspects of ShareForce's share plan product
- Serve as a key point of contact for clients, building strong relationships through regular engagement and proactive support
- Assist clients with IFRS 2 and incentive-related queries, ensuring they get the most out of the platform
- Set up award issue and exercise processes, including coordinating with brokers to ensure seamless trading
- Prepare and deliver client training sessions on how to use the platform effectively
- Manage and analyse client data using advanced Excel skills to ensure accuracy and identify potential issues
- Collaborate with internal teams to understand client needs and contribute to ongoing product improvements
- Provide ongoing feedback and ideas to management to enhance the system and overall client experience
If the above aligns with your experience and career goals, apply via: https://forms.monday.com/forms/51e0777f129a34757741f87158a7025a?r=euc1
We look forward to receiving your application. If you have not heard from us within 2 weeks, please consider your application unsuccessful.
