Technical Operations Assistant to CEO

We are looking for a Technical Operations Assistant to join our client's team in Benoni. This role is to provide high-level executive, administrative, and operational support to the CEO while acting as a technical liaison across IT, network, and support teams. This role requires previous technical support experience and knowledge.

Key Responsibilities

Executive Support:
- Manage CEO calendar, meetings, travel
- Prepare reports and summaries
- Track action items

Operational Coordination:
- Coordinate across departments
- Track projects and escalations

Technical Coordination:
- Support discussions on networking, VoIP, Microsoft 365
- Translate technical updates into business summaries

Client Interaction:
- Support client communication and meetings

Process Improvement:
- Identify and improve workflows

Minimum Requirements

Matric; Diploma/Degree advantageous
3–6 years technical/admin experience
ICT/MSP working history/exposure

Technical Knowledge

Basic networking, Microsoft 365, VoIP, helpdesk environments

Skills

Organisation, communication, multitasking, problem-solving, business awareness

Behavioural Competencies

Professionalism, reliability, proactive mindset