Tour Guide
Full Time
1 week ago
Bulawayo, Bulawayo
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Employment Information
The National Gallery of Zimbabwe is seeking a Tour Guide for its Bulawayo gallery. The role combines visitor engagement with responsibility for protecting artworks and maintaining safe, welcoming exhibition spaces.
The successful candidate will guide visitors through exhibitions, answer questions about the collection, and support gallery safety and daily operations.
Duties and Responsibilities
• Patrol exhibition spaces to maintain a safe and respectful environment.
• Help protect artworks and monitor potential risks to the collection.
• Keep gallery spaces tidy, organised, and dust-free.
• Lead emergency procedures, including assisting with evacuations and protecting visitor safety.
• Observe and document incidents, accidents, and irregularities in detailed reports.
• Welcome visitors professionally and courteously.
• Guide visitors through exhibitions and highlight key artworks and displays.
• Answer questions about artists, artwork titles, and gallery history.
• Distribute exhibition brochures, maps, and other visitor materials.
• Collect visitor feedback to help improve the gallery experience.
Qualifications
• Five O-Level passes, including English Language.
• A Certificate or Diploma in Customer Care, or a Tour Guide course qualification, is preferred.
• Multilingual ability is an added advantage.
• Strong observation skills and attention to detail.
• Excellent communication skills and confidence engaging with different audiences, including school groups.
• Reliability and the ability to remain calm under pressure and during emergencies.
• A genuine interest in art history and gallery operations is highly valued.
• No minimum number of years of work experience is specified in the advert.
How to apply
Submit your CV and cover letter by 27 November 2026 using one of the following options.
Email:
[email protected]
Alternatively, submit your application addressed to:
The Executive Director
National Gallery of Zimbabwe
“Tour Guide”
20 Julius Nyerere Way
P.O. Box CY 848
Causeway, Harare
Applications may also be submitted at:
National Gallery of Zimbabwe
No. 75 J. M. Nkomo Street
Bulawayo
Only shortlisted candidates will be contacted.
Frequently Asked Questions
1. Where will the successful Tour Guide work?
The successful candidate will be based at the Bulawayo gallery.
2. Is a Customer Care or Tour Guide qualification compulsory?
The advert lists this qualification as preferred. Five O-Level passes, including English Language, are required.
3. Is speaking more than one language required?
Multilingual ability is an added advantage, rather than a stated compulsory requirement.
4. Does the position include artwork protection and safety duties?
Yes. The role includes monitoring exhibition spaces, identifying risks to artworks, reporting incidents, and assisting with emergency procedures.
