Deliver trainings to our Team Members, at various levels
Assist departmental trainers in the quality-delivery of SOP-based trainings
Analyse guest satisfaction surveys / feedback to determine training plans for areas needing improvements
Liaise with external Training providers / Institutions as may be required
In Charge of our Internal training Academy, duly registered under the MQA
Ensure Proper coordination with institutions sucha as - hotel traning schools, universities, HRDC, MQA and others
Participate in setting training budgets
Qualifications:
Minimum degree holder in Hospitality / Tourism / HR Management or any other relevant qualification
At least 2 - 3 Years of training delivery experience gained preferably in the hospitality sector
Knowledge of running training institutions will be an advantage
Excellent communication & presentation skills
Management reserves the right to call only the most suitable candidates for an interview and may choose not to make an appointment as a result of this advertisement.
Originally posted on WakandaJobs.com - Source: www.wakandajobs.com
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