Value Centre General Manager X2 (VC South Admin Office And VC North Admin Office)

BotswanaPost is on a journey to excellence with the aim to build a high performance and people-centred organisation that is fit-to-serve and fit-to-grow. The organization invites suitably qualified, innovative, results orientated and self-driven individuals to apply for the position described below and join a team of professionals to drive revenue growth, profitability and business excellence.

Transform our Value Centre network into profitable, customer-centric service hubs while achieving ambitious revenue targets and operational excellence. You will be the architect of growth, responsible for driving business acquisition, maximizing profitability, and delivering exceptional customer experiences. The position reports to the Chief Postal & Courier Services Officer.

Key Responsibilities

• Drive aggressive revenue growth across all Value Centre services
• Achieve annual revenue targets through strategic business acquisition
• Optimize revenue streams through market analysis and performance monitoring
• Own Profit and Loss (P&L) responsibility with full budget accountability
• Control operational costs while investing in growth opportunities
• Secure new corporate, Small and Medium-sized (SME) and government contracts
• Build high-value customer relationships with key accounts
• Lead business negotiations and close deals within authority limits
• Develop robust sales pipelines with clear conversion strategies
• Identify and capture new market opportunities
• Ensure operational efficiency across all Value Centre locations
• Implement performance management systems with clear Key Performance Indicators (KPIs)
• Conduct regular performance audits and drive continuous improvement
• Manage technology infrastructure to support business growth
• Lead and develop high-performing teams

Requirements

• Degree in Business Administration, Retail Management or equivalent
• Minimum 5 years’ business experience in retail, courier, logistics, or related industries
• 3-5 years’ senior management experience with Profit and Loss (P&L) responsibility
• Proven track record of achieving revenue growth and profitability targets

How to Apply

Only candidates who meet the above requirements should apply by enclosing a cover letter and detailed Curriculum Vitae addressed to:
Chief Human Capital Officer, Botswana Post, P.O. Box 100, Gaborone.
OR email a complete application to Apply Now clearly stating the position applied for in the subject line. All applications must be submitted on or before 15th July 2026.

NOTE: Only shortlisted candidates will be contacted.

REF Code: BPS 22/21 VOL:1 (61)