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Job description The Customer Service/Marketing Officer will be responsible for identifying and responding to the needs and expectations of members and prospective members, ensuring efficient, knowledgeable and consistent service delivery. The position will also drive SACCO visibility, member engagement and recruitment through effective marketing initiatives aimed at achieving sustained membersh
CUSTOMER SERVICE/MARKETING ASSISTANTOne of our member organisation, a Savings and Credit Cooperative Society (SACCO) which draws its membership from the public service invites applications from suitably qualified, experienced and results-oriented individuals for the position of Customer Service/Marketing Assistant.JOB PURPOSEThe Customer Service/Marketing Assistant will be responsible for providin
The Customer Service/Marketing Officer will be responsible for identifying and responding to the needs and expectations of members and prospective members, ensuring efficient, knowledgeable and consistent service delivery.The position will also drive SACCO visibility, member engagement and recruitment through effective marketing initiatives aimed at achieving sustained membership growth.KEY RESPON
JOB VACANCY: CUSTOMER SERVICE OFFICERCrown Peak Games Limited, a fast-growing gaming and entertainment company, is seeking a friendly, professional, and customer-focused Customer Service Officer to join our team in Lusaka.The successful candidate will be responsible for providing excellent customer support, responding to customer enquiries, resolving issues, and ensuring a positive customer experi
Job description Customer Service Officer Reports to: Customer Service Team Leader Role Summary: The face of the company, responsible for accurately executing standard procedures and handling daily client inquiries. Key Responsibilities: Inquiry Handling & Identity Verification: Respond to customer inquiries via App, web, and social media; perform strict KYC (Know Your Customer) verifica
Job description Customer Service Officer Reports to: Customer Service Team Leader Role Summary: The face of the company, responsible for accurately executing standard procedures and handling daily client inquiries. Key Responsibilities: Inquiry Handling & Identity Verification: Respond to customer inquiries via App, web, and social media; perform strict KYC (Know Your Customer) verifica
Background Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you are
About the role: BURN is looking for an exceptional, efficient Customer Service Representative to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales, and/or client relationship management. Duties and Responsibilities: Manage outbound and inbound phone calls. For Outbound – Achieving the daily calls and verification target. For
Background KFC Zambia invites applications from motivated and hardworking individuals for entry-level employment opportunities at selected locations across Zambia. Available Positions Applicants may apply for the following roles: Customer Service Assistants Qualifications/Requirements Extensive work experience is not required for selected positions. We are looking for individuals who are r
Background Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you ar
Job description Mulonga Water Supply and Sanitation Company Limited provides water and sanitation services in Chingola, Mufulira and Chililabombwe and is inviting applications from suitably qualified candidates. PURPOSE OF THE JOB Develop objectives for the call centre’s day-to-day activities, plan resources to maximise productivity, and collect and analyse call-centre statistics, complaints, r
Job description JOB OPPORTUNITIES Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize it
