What is Wakanda Jobs?

Wakanda Jobs is a job board that connects candidates with employers hiring across Zambia, Africa, and selected international markets. You can search open roles, view company profiles, save jobs, and apply directly from the platform.

Do I need an account to apply for jobs?

Some jobs can be viewed without an account, but creating a job seeker account gives you access to saved jobs, faster applications, profile updates, and job alerts matched to your skills and interests.

How do I find jobs that match my skills?

Use the search filters for keyword, location, category, job type, experience level, and salary where available. Keeping your profile, skills, and preferred categories up to date also helps Wakanda Jobs show more relevant opportunities.

Can I save jobs and apply later?

Yes. When you are signed in as a job seeker, you can save jobs to your account and return to them later from your dashboard.

Are the jobs on Wakanda Jobs verified?

Wakanda Jobs reviews employer and job information where possible, but candidates should still read job details carefully and avoid sharing sensitive personal or financial information outside a legitimate hiring process.

How do employers post a job?

Employers can create an account, complete their company profile, and submit a job post from the employer dashboard. Depending on site settings, a job may be reviewed before it becomes publicly visible.

What information should a job post include?

A strong job post should include a clear title, location, employment type, responsibilities, required skills, experience level, salary or salary range where possible, application deadline, and instructions for applying.

Can employers edit a job after publishing it?

Yes. Employers can edit job details from their dashboard. Major changes may be reviewed again depending on moderation settings.

How do employers receive applications?

Applications submitted through Wakanda Jobs appear in the employer dashboard. Employers may also receive email notifications when a candidate applies, depending on the job and notification settings.

Can a company post remote or international roles?

Yes. Employers can post remote, hybrid, on-site, and international roles as long as the job details clearly explain the location requirements and hiring arrangement.

What happens after I apply for a job?

Your application is sent to the employer for review. If the employer is interested, they will contact you using the contact details or application materials you provided.

Can I update my application after submitting it?

If you need to correct information after applying, update your profile and resume first. For a submitted application, contact the employer or Wakanda Jobs support if the correction is important.

How do job alerts work?

Job alerts are based on your saved skills, tags, and interests. When a relevant new job is published, Wakanda Jobs may send an email alert to matching job seekers.

Why did I not receive a response from an employer?

Employers manage their own recruitment process and response times vary. If you have not heard back, continue applying to other suitable roles and keep your profile current.

Can I apply for more than one job?

Yes. You can apply for any role that matches your qualifications and interest. Tailor your resume or cover note to each position for a better chance of being shortlisted.

How do I reset my password?

Use the forgot password link on the login page. Enter the email address linked to your account and follow the reset instructions sent to your inbox.

How do I update my profile or resume?

Sign in to your account and open your dashboard. From there you can update your personal details, work experience, education, skills, and resume file.

How do I report a suspicious job post?

If a job looks suspicious, requests payment, or asks for sensitive information too early, contact Wakanda Jobs support with the job title, company name, and link to the listing.

Is my personal information visible to everyone?

Your account information is used to support job search and application workflows. Employers generally only see the details you submit with an application or make available through your candidate profile.

How can I contact Wakanda Jobs support?

Use the contact page or support email listed on Wakanda Jobs. Include your account email, the relevant job or company name, and a clear description of the issue so the team can assist quickly.

Search results for "Customer Service" in Zambia

Showing 1-7 of 7 job(s)

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Avondale Customer Solutions Avondale, Lusaka, Zambia

Customer Service Representative

Full Time 1 week ago

Job description JOB ALERT 🚨 Customer Service Representatives Location: Within Avondale, Lusaka Compensation & Perks: K1,300 Basic Pay + Commission Free Lunch Free Talk Time Free Internet How to Apply: If interested, call: +260 773936910

Attractive

National Association of Savings and Credit Unions (NASCU) Lusaka, Zambia

Customer Service and Marketing Officer

Full Time 3 weeks ago

Job description The Customer Service/Marketing Officer will be responsible for identifying and responding to the needs and expectations of members and prospective members, ensuring efficient, knowledgeable and consistent service delivery. The position will also drive SACCO visibility, member engagement and recruitment through effective marketing initiatives aimed at achieving sustained membersh

Attractive

KAMKEES TECHNOLOGY LIMITED Lusaka, Zambia

Customer Service Officer

Full Time 4 weeks ago

Job description Customer Service Officer Reports to: Customer Service Team Leader Role Summary: The face of the company, responsible for accurately executing standard procedures and handling daily client inquiries. Key Responsibilities: Inquiry Handling & Identity Verification: Respond to customer inquiries via App, web, and social media; perform strict KYC (Know Your Customer) verifica

Attractive

KAMKEES TECHNOLOGY LIMITED Lusaka, Zambia

Customer Service Officer

Full Time 4 weeks ago

Attractive

BURN Kitwe

Customer Service Representative

Full Time 4 weeks ago

About the role: BURN is looking for an exceptional, efficient Customer Service Representative to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales, and/or client relationship management. Duties and Responsibilities: Manage outbound and inbound phone calls. For Outbound – Achieving the daily calls and verification target. For

Attractive

Mulonga Water Supply and Sanitation Company Limited Chingola, Mufulira and Chililabombwe, Zambia

Customer Services Manager

Full Time 1 month ago

Job description Mulonga Water Supply and Sanitation Company Limited provides water and sanitation services in Chingola, Mufulira and Chililabombwe and is inviting applications from suitably qualified candidates. PURPOSE OF THE JOB Develop objectives for the call centre’s day-to-day activities, plan resources to maximise productivity, and collect and analyse call-centre statistics, complaints, r

Attractive

Mulonga Water Supply and Sanitation Company Limited Chingola

Customer Services Manager

Full Time 1 month ago

Job description JOB OPPORTUNITIES Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize it

Attractive

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The official Zambia Jobs platform

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New Things Will Always
Update Regularly