Key Responsibilities

Logistics & Installation

• Coordinate shopfitters, electricians, and all site contractors for new activations.
• Manage transportation, delivery, placement, and installation of chairs and equipment.
• Oversee branding, signage, and promotional material setup at each location.
• Maintain the storage facility and manage all inventory movements.
• Execute equipment swap-outs and implement contingency plans to minimise downtime.

Operations & Maintenance

• Facilitate repairs through managed service provider relationships.
• Conduct regular site visits and quality checks across all active locations.
• Manage branded clothing and promotional assets for all activations.

Staffing

• Source, screen, and present promotional staff candidates for approval.
• Train new staff using established scripts and onboarding protocols.
• Manage staff schedules to ensure full coverage across all activations.

Performance Monitoring & Reporting

• Monitor and analyse performance data via the Nayax application across all centres.
• Provide regular reports comparing revenue targets against actual performance per site.
• Identify underperforming and high-performing locations and recommend strategic interventions.
• Flag operational issues and escalate with recommended corrective actions.

Business Development

• Identify and evaluate new activation opportunities, including shopping centres, airports, and premium venues.
• Conduct site visits with management to assess opportunities and obtain rental rates.
• Initiate outreach and arrange meetings with prospective venue partners.

Requirements

• Minimum 3 years' experience in activations, field operations, or project management.
• Strong logistics and stakeholder coordination experience.
• Comfortable working autonomously in a fast-paced, field-based environment.
• Tech-savvy and confident working with performance dashboards and reporting tools.
• Valid South African driver's licence and own reliable vehicle.
• Excellent communication and stakeholder management skills.
• Commercial mindset with a strong understanding of the relationship between operational performance and revenue generation.

Advantageous

• Experience in retail activations, vending, or consumer technology environments.
• Previous experience managing promotional staff or field teams.
• Existing relationships with shopping centre management teams or landlords.

Package