Assistant Store Manager

Key Responsibilities

• Assist the Store Manager with the day-to-day management of the store
• Supervise and support store staff to ensure high levels of customer service
• Ensure the store is well merchandised, organised, and fully stocked
• Assist with stock control, stock takes, and inventory management
• Monitor sales performance and assist in achieving store sales targets
• Handle customer queries and complaints in a professional manner
• Ensure compliance with company policies, procedures, and health & safety regulations
• Assist with staff scheduling, training, and performance management
• Support receiving, dispatching, and control of incoming and outgoing stock
• Maintain a clean, safe, and efficient store environment

• Matric (Grade 12)
• 3–5 years’ experience in a hardware or building materials retail environment
• Previous experience in a supervisory or assistant management role
• Strong knowledge of hardware, building materials, or related products
• Good leadership and team management skills
• Excellent customer service and communication skills
• Experience with stock control and inventory management
• Computer literacy (POS systems and MS Office advantageous)
• Ability to work retail hours, including weekends and public holidays