Employment Type: Full-time
Reports To: CEO / Chief Broking Officer
Roles and Responsibilities
- Identify, develop, and establish new client relationships to generate reinsurance broking business.
- Manage a portfolio of cedent accounts and maintain strong client relationships.
- Drive business growth through client acquisition, retention, and revenue generation.
- Coordinate with broking and technical teams to facilitate reinsurance placements and policy renewals.
- Identify cross-selling opportunities and potential business from existing clients.
- Represent the company at industry events, market forums, and client meetings.
- Develop and maintain a strong understanding of client needs and provide appropriate reinsurance broking solutions.
- Monitor client satisfaction and ensure consistent delivery of quality services.
Qualifications and Requirements
- Minimum of seven (7) years' insurance or reinsurance broking/client-management experience.
- Strong cedent relationships in Zambia and/or the wider region.
- A portable book of business is an added advantage.
- Proven business development track record.
- Membership of the Insurance Institute of Zambia (IIZA) is required.
- Full Grade 12 certificate with credits in English and Mathematics.
Responsibilities
- Identify, develop, and establish new client relationships to generate reinsurance broking business.
- Manage a portfolio of cedent accounts and maintain strong client relationships.
- Drive business growth through client acquisition, retention, and revenue generation.
- Coordinate with broking and technical teams to facilitate reinsurance placements and policy renewals.
- Identify cross-selling opportunities and potential business from existing clients.
- Represent the company at industry events, market forums, and client meetings.
- Develop and maintain a strong understanding of client needs and provide appropriate reinsurance broking solutions.
- Monitor client satisfaction and ensure consistent delivery of quality services.
Skills
- Business development
- Client relationship management
- Client acquisition and retention
- Revenue generation
- Reinsurance broking
- Cedent relationship management
- Cross-selling
- Client needs assessment
- Client satisfaction management
Qualifications
- Minimum of seven (7) years' insurance or reinsurance broking/client-management experience.
- Strong cedent relationships in Zambia and/or the wider region.
- A portable book of business is an added advantage.
- Proven business development track record.
- Membership of the Insurance Institute of Zambia (IIZA) is required.
- Full Grade 12 certificate with credits in English and Mathematics.
How to Apply
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Submit your application as a single merged PDF document to:
- Cover letter.
- Detailed Curriculum Vitae (CV) containing at least two traceable references.
- Certified copy of the National Registration Card (NRC).
- Certified copy of the Grade 12 School Certificate.
- Certified copies of all academic and professional qualifications.
- Proof of professional membership, where applicable (e.g. Insurance Institute of Zambia – IIZA or Zambia Institute of Chartered Accountants – ZICA).
Use Business Development / Client Relationship Officer as the subject.
