Cluster F&B Manager

This is a rare and senior opportunity for an exceptional F&B leader to take full ownership of the food and beverage strategy across a portfolio of iconic luxury properties at one of South Africa's most celebrated destinations. This role demands a commercial operator and experience curator in equal measure; someone who can turn F&B into a key profit driver while elevating the overall guest journey across multiple outlets and properties.

Core Criteria:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• 8–10+ years' experience in senior F&B leadership roles within a luxury or multi-property environment
• Proven ability to drive revenue growth, profitability, and operational excellence at a portfolio level
• Strong commercial and financial acumen with advanced analytical capability
• Experience in concept development, brand positioning, and large-scale F&B operations
• Exceptional leadership and stakeholder management skills with the ability to inspire and develop high-performing, multi-disciplinary teams
• In-depth understanding of industry trends, compliance, and best practices
• Experience overseeing procurement, supplier partnerships, and stock management governance
• Ability to collaborate cross-functionally with Executive Chef, Sales, and Rooms Division teams

• Define and execute a cohesive F&B strategy aligned with overall business objectives and brand positioning across all properties and outlets
• Drive total F&B revenue, profitability, and market share across the portfolio
• Develop and implement pricing models, revenue optimisation strategies, and cost control frameworks
• Identify and execute new business opportunities, concepts, and partnerships
• Lead F&B capital planning and investment decisions with a strong return-on-investment focus

• Provide executive oversight of all F&B operations across restaurants, bars, functions, and in-room dining, ensuring alignment in standards, systems, and service delivery
• Implement and maintain standard operating procedures, controls, and performance benchmarks
• Conduct regular operational audits and drive continuous improvement initiatives
• Ensure full compliance with health, safety, hygiene, and statutory requirements
• Optimise labour structures and productivity in line with business demands

• Lead and inspire F&B leadership teams, including outlet managers and senior culinary leaders
• Build a culture of accountability, service excellence, and high performance
• Drive talent development, succession planning, and retention strategies
• Partner with HR on workforce planning, training, and performance management

• Position F&B as a core differentiator within the property portfolio
• Align the F&B experience with brand identity across all guest touchpoints
• Collaborate with Sales & Marketing on campaigns, partnerships, and activations
• Oversee the development and execution of signature events and experiences
• Monitor guest feedback and market trends to continuously enhance the offering

• Provide strategic direction on menu engineering, concept development, and innovation
• Ensure all offerings are commercially viable, trend-relevant, and brand-aligned
• Drive sustainability initiatives, local sourcing, and efficient procurement practices
• Oversee beverage strategy, including wine programmes and bar concepts

• Full accountability for F&B financial performance across all properties
• Develop and manage budgets, forecasts, and performance reporting
• Monitor key financial metrics and implement corrective strategies where required
• Ensure strong controls in procurement, stock management, and cost of sales

• Salary: R80,000 per month
• This is a live-out position