Field Operations Engineer - Fibre Nairobi

Our client, a leading telecommunications provider seeks to Field Operations Engineer – Fibre 
Job summary/ Job purpose/ Role Intent:

• Successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network

Key Responsibilities

• Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
• Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
• Conducts regular inspections of the assigned system and repairs any defects recognized.
• Prepare and maintain system records and system diagrams.
• Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques

Principal Outputs

• Achievement of performance KPIs
• Ensure fiber segment availability of 98%
• Achievement of 80% of TTs within SLA
• Ensure quality fiber splices with a slope of <0.25dB/km within segment

Qualifications- Academic and Professional

• BSC in Electronic/Electrical/Telecommunication Engineering or related field.
• Training in optical fibre technology.
• Higher Diploma in Electrical and Electronics Engineering
• Certification in Fiber technology

Experience

• Two years’ experience in fibre maintenance
• Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.

Competencies

Technical Competencies

• Fibre optics maintenance tools and techniques.
• Microsoft Office 
• Customer focus
• Planning and organizing.
• Troubleshooting
• Must be able to work at height certified, in confined spaces and in all weathers.

Functional Competencies

Team Work 

• Contributes actively to a working environment in which colleagues work co-operatively with each other, accepting collective responsibility. Teams achieve high standards of performance by continually reviewing objectives and priorities

Innovation 

• Is eager to develop new ideas and concepts for identifying better solutions to current and future problems. Creates a climate in which new approaches are not only welcomed but also expected from everyone in the organisation to continuously improve overall performance and generate new business ideas

Managing Risks

• Review calculated risks after considering the potential organisational and stakeholder concerns; Identifies areas of potential risks and create backup plans for any contingency; Encourages others to explore new opportunities for business

Analytical Thinking

• Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning