Primary purpose:
Provide operational support to the hotel’s internal control and compliance program by executing routine control tests, documenting exceptions, assisting investigations, and ensuring timely closure of remediation actions to protect hotel assets and reputation.
Key Responsibilities
- Daily control checks: Perform cash counts, POS reconciliation spot checks, night audit variance reviews, and petty cash verifications across outlets.
- Transaction testing: Sample and test guest folios, credit card settlements, supplier invoices, and payroll entries for accuracy and policy compliance.
- Inventory verification: Assist with cycle counts for F&B, minibar, and housekeeping stores; document shrinkage and support loss‑prevention measures.
- Procurement controls: Verify purchase orders, approval matrices, and vendor documentation to prevent unauthorized spend.
- Compliance monitoring: Maintain checklists for statutory, brand, and corporate requirements; prepare weekly control reports and escalate exceptions.
- Investigations & remediation: Support fraud or discrepancy investigations; track corrective actions and verify closure.
- Training support: Deliver basic control awareness sessions and assist in rolling out policy updates.
Qualifications & Competencies
- Education: Minimum Bachelor’s degree in Accounting, Finance, Hospitality, or related field preferred.
- Experience: 1–3 years in hotel operations, internal audit, or finance; hands‑on exposure to PMS/POS systems e.g., Opera advantageous.
- Skills: Strong attention to detail, basic forensic mindset, Excel proficiency, clear written reports, and good stakeholder communication.
Working conditions: On‑site role with rotating shifts including weekends/public holidays to cover outlet operations and audit windows.