Strand - A major supplier of services and equipment to the building and construction trade is seeking a Senior Hire Specialist (Team Lead) to lead their front-of-house sales team in their busy environment.The role is suitable for someone who enjoys working with customers, leading a team, and assisting contractors and clients find the right tools and solutions for the job.
Responsibilities:
- Lead and mentor the team
- Assist customers with selecting the correct tools and equipment
- Prepare quotes, hire contracts and process returns
- Resolve customer queries and ensure excellent service
- Ensure accurate daily cash-ups and administration
- Work closely with the workshop and logistics team to keep equipment ready for hire.
Requirements:
- Experience in equipment hire, hardware, tools and technical retail advantageous but not essential
- Experience with construction tools, generators, compressors, access equipment, or landscaping equipment will be advantageous but not essential
- Previous team leadership or supervisory experience
- Good understanding of power tools or construction equipment advantageous
- Strong customer service and communication skills
- Comfortable working with computers and admin systems
- English and Afrikaans communication advantageous
Working Hours:
- 07:00am - 17:00pm
- Saturday work required on a rotational basis (Every other Saturday)
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