Role Purpose
The Manager – Quality Control is responsible for ensuring product integrity, compliance with OEM standards, and customer satisfaction by leading the quality assurance function across the automotive assembly plant. The role enforces process discipline, defect prevention, and audit readiness, while driving continuous improvement and Vehicle Turnaround Time (TAT) compliance in production and inspection processes.
Key Responsibilities / Key Result Areas (KRAs)
Quality Assurance & Inspection
- Establish and enforce quality standards across assembly lines.
- Supervise in-process and final inspections of vehicles.
- Ensure compliance with technical specifications, safety norms, and OEM requirements.
Defect Prevention & Resolution
- Identify deviations, defects, and non-conformities in assembly.
- Implement corrective and preventive actions (CAPA).
- Conduct root cause analysis and drive defect elimination initiatives.
Vehicle TAT Enforcement
- Ensure inspection and quality clearance are completed within defined Vehicle TAT.
- Coordinate with production teams to minimize delays caused by quality issues.
- Escalate systemic bottlenecks to Plant Head.
Compliance & Audit Readiness
- Ensure adherence to ISO/TS automotive quality standards.
- Maintain transparent documentation for audits and certifications.
- Liaise with external auditors and regulatory authorities.
Customer Focus
- Ensure defect-free vehicles are dispatched to customers.
- Support complaint resolution and warranty claim investigations.
- Provide feedback to improve customer satisfaction.
Team Leadership & Training
- Lead quality inspectors and auditors across assembly lines.
- Conduct training programs on quality standards and inspection techniques.
- Monitor team performance and enforce discipline.
Continuous Improvement
- Drive Six Sigma, Lean, and Kaizen initiatives for defect reduction.
- Benchmark quality practices against industry standards.
- Introduce digital tools for quality monitoring and reporting.
