Membership Sales Coordinator
Contract
4 days ago
Lusaka, Lusaka
Important notice
Wakanda Jobs is not the employer and does not process applications for this job. Never pay money for a job application, interview, or employment offer. If anyone requests payment, treat it as suspicious and report it to us.
Employment Information
Job description
Key Responsibilities
- Welcome and provide a premium, personalised experience to members, prospective members, corporate clients and guests.
- Drive membership sales by identifying prospects, recommending suitable membership categories, following up leads and converting enquiries into memberships.
- Coordinate new member onboarding, including orientation, profile setup, business profiling and 30/60/90-day engagement check-ins.
- Manage member relationships, renewals and retention while identifying opportunities for upgrades.
- Deliver Business Services and Member Network activities, including coordinating member requests, networking events and relevant member-to-member introductions.
- Maintain accurate and up-to-date membership records, leads, interactions, referrals and prepare regular activity and performance reports.
Requirements
- Grade 12 Certificate with five (5) O Levels and a Diploma or Bachelor’s degree in Business Administration, Sales & Marketing, Customer Relationship Management or a related field.
- At least 3-5 years’ experience in a client-facing role, preferably in, banking, insurance, financial services, investment brokerage or wealth management.
- Proven experience in client acquisition, relationship management, sales, marketing, cross-selling or achieving sales targets.
- Experience using customer relationship management (CRM) systems, as well as Microsoft Office and other digital communication tools.
- Excellent communication, relationship management, sales and negotiation skills, with strong commercial awareness, organisation and attention to detail.
Send your summarized curriculum vitae and qualifications only in a single document, indicate the position in the subject line. txxxxxxxxxx@gmail.com & cc hxxxxx@thequorumzm.com
Only shortlisted candidates will be contacted
The closing date is 4 November 2026
