Mobile Phones Field Sales Agent
Part Time
4 days ago
Lusaka, Lusaka
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Employment Information
Job description
1. Mobile Phones Field Sales Agents
Reports to: Sales Supervisor
Location : Lusaka
Nature Of Job: Commission Based
Main Purpose: To sale mobile phones directly to customers in the field (shops, markets, streets, door-to-door, companies) and grow the customer base.
Duties:
Ø Move in assigned territory / route to sell mobile phones by approach potential customers, demonstrate phone features and convince them to buy.
Ø Meet and exceed daily / weekly / monthly sales targets.
Ø Identify and recruit new customers, retailers, and bulk buyers.
Ø Collect customer feedback and report market needs to the Sales Supervisor and also follow up on customers for repeat purchases and after-sales service.
Ø Keep proper custody of stock assigned
Ø Comply with company sales policies, pricing and code of conduct
Requirements:
l Grade 12 Certificate
l Good communication skills in English and other Zambian local languages eg Bemba and Nyanja
l Must be honest, hardworking, energetic and target-driven
l Experience in field sales / mobile phone sales is an advantage
l Must be willing to work in the field
l Proven track record in meeting sales targets
l Knowledge of digital financial services is a plus
l Must have strong persuasive skills
2. Mobile Phones Sales Supervisor
Reports to: Sales Manager
Location : Lusaka
Nature Of Job: Commission Based
Supervises: Field Sales Agents
Main Purpose: To supervise daily sales operations, ensure field agents meet targets, control stock, and maintain high sales performance in the assigned area / territory.
Duties:
Ø Supervise, coach and monitor daily activities of Field Sales Agents
Ø Conduct field visits and spot checks on sales agents, discipline, motivate and report on performance of agents to the Sales Manager
Ø Ensure agents meet daily, weekly and monthly sales targets for phones and follow up on under-performers.
Ø Actively sell in the field when needed to support the agents to meet targets.
Ø Ensure agents do not sell below or above the approved prices
Ø Handle difficult customers, complaints, returns and warranty issues escalated by agents
Ø Monitor competitor prices, promotions and new phone models and report to management
Ø Prepare daily sales summary and reconciliations for the Sales Manager
Ø Train new agents on products, sales techniques, company policies and customer handling
Requirements
l Diploma in Sales / Marketing / Business Administration or Grade 12 with at-least minimum 1 year of prior experience in as Field Sales Agent / Team Leader in mobile phones or FMCG or similar role
l Strong leadership, communication and reporting skills
l Must be honest, organised and able to work under pressure with targets
3. Mobile Phones Sales Manager
Reports to: Country Sales Manager
Location : Lusaka
Nature Of Job: Commission Based
Supervises: Sales Team
Duties
Ø Set and achieve monthly sales targets for mobile phone and develop sales strategies and promotions to increase sales
Ø Recruit, train, supervise and motivate sales staff
Ø Monitor stock levels, order new stock and do stock counts
Ø Ensure correct pricing and prevent stock loss/theft
Ø Handle customer complaints, returns and warranty issues
Ø Monitor competitor prices and market trends
Ø Plan in-store promotions and manage social media sales
Ø Prepare daily, weekly and monthly sales reports and reconciliations
Ø Find new customers, retailers and corporate clients
Requirements:
l Diploma in Sales, Marketing, Business Administration or related field
l Minimum 2 years of prior experience in mobile phone sales or Fintech, or in any similar role
l Proven track record in sales and meeting targets
l Strong leadership, communication and negotiation skills.
l Knowledge of sales processes and customer engagement strategies
All interested candidates meeting the entry level requirements should send their CVs only to [email protected]
School leaver are highly encouraged to apply for Field Sales Agents.
