QUALITY ASSURANCE /QUALITY CONTROL OFFICER

Job Purpose:

The Quality Assurance Officer will lead and oversee all quality control and quality assurance activities to ensure Coatings & Chemicals products consistently meet regulatory standards, customer requirements, and company specifications. You will drive a culture of quality across production, raw materials, and finished goods.

Key Responsibilities:

• Develop, implement and maintain QA/QC systems, SOPs and policies for paint and chemical manufacturing

• Ensure all raw materials, in-process and finished products meet ZABS and industry quality standards

• Conduct product testing, inspections and audits at all stages of production

• Investigate customer complaints, non-conformances and lead corrective/preventive actions

• Manage laboratory operations, testing equipment and calibration schedules

• Train production staff on quality standards, GMP, and safety procedures

• Maintain documentation and records for traceability and regulatory compliance

• Liaise with Production, Procurement and R&D to ensure continuous quality improvement

• Monitor waste, rework and ensure environmental, health and safety compliance

Qualifications & Experience:

• Qualification: Bachelor’s Degree in Chemistry, Chemical Engineering, Food Science, or related field. Diploma with relevant experience will be considered

• Work experience: Minimum 3 to 2 years’ experience in QA/QC within manufacturing, preferably paints, coatings or chemicals

• Knowledge of ISO 9001, ZABS standards, GMP and laboratory testing procedures

• Strong understanding of paint formulations, raw materials and production processes

• Proven experience in setting up and managing QA systems

• Strong leadership, analytical and problem-solving skills

• Computer literate and good report writing skills.

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