Reception Supervisor

Full Time 1 day ago Lusaka, Lusaka

Employment Information

Job description

FRIENDCARE HOSPITAL — WE’RE HIRING!

Position: Reception Supervisor
Institution: FriendCare Hospital
Location: 16 Sibweni Road, Northmead, Lusaka, Zambia
Employment Type: Full-Time


About FriendCare Hospital:

FriendCare Hospital is dedicated to delivering high-quality healthcare and exceptional patient service in Lusaka. We are looking for a qualified, dedicated, and professional Reception Supervisor to lead our front desk and patient relations team, ensuring seamless admissions, welcoming customer service, and efficient administrative workflow.


Minimum Requirements:

  • Diploma in Business Administration, Office Management, Front Office Operations, or a related field.
  • At least two (2) years of reception, front desk, or customer service experience.
  • Basic computer skills, with proficiency in Microsoft Word and Microsoft Excel.
  • Previous supervisory experience is an added advantage.
  • Prior experience working in a hospital, clinic, or healthcare environment is preferred.

Key Skills & Competencies:

  • Excellent communication and customer service skills.
  • Strong leadership, supervisory, and teamwork abilities.
  • High level of organization and time management.
  • Strong problem-solving, conflict resolution, and multitasking capabilities.
  • Compassionate, patient-centered approach with confidentiality and professionalism.

How to Apply:

Interested and qualified candidates should send their application letter and updated CV by email to:

📧 Email: hxxxxxxxxxx@friendcarehospital.com

Subject Line: Application – Reception Supervisor – [Your Name]

📞 For Enquiries: 076x xxx xxx (+260 7xx xxx xxx)

📍 Physical Location: 16 Sibweni Road, Northmead, Lusaka, Zambia

Be part of a team committed to quality healthcare and exceptional patient service!

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