Sales and Marketing Officer

Full Time 3 weeks ago Lusaka, Lusaka

Employment Information

Sales and Marketing Officer Jobs in Lusaka at Rainfields Car Hire & Tours Rainfields Car Hire & Tours, a trusted provider of vehicle rental and guided tour services in Lusaka, Zambia since 2013, is inviting applications for the position of Sales and Marketing Officer.

This full-time role offers a dynamic opportunity for professionals eager to contribute to expanding our client base and enhancing customer relationships within the travel and tourism sector. About Rainfields Car Hire & Tours Based in Lusaka, Rainfields Car Hire & Tours has built a strong reputation by delivering reliable transport and travel solutions to both individual and corporate clients throughout Zambia.

Our commitment to quality service and customer satisfaction has positioned us as a leader in the car hire and tours market. Key Responsibilities for Sales and Marketing Officer Jobs in Lusaka The Sales and Marketing Officer will play a crucial role in driving business growth and enhancing brand visibility.

Responsibilities include:

  • Identifying and engaging prospective corporate, institutional, and individual clients for car hire and tour services.
  • Developing and maintaining a robust pipeline of leads through calls, visits, referrals, networking, and digital channels.
  • Presenting company services effectively, preparing proposals or quotations in collaboration with relevant teams, and managing follow-ups to resolve enquiries.
  • Converting qualified enquiries into confirmed bookings while striving to meet or exceed sales targets.
  • Maintaining comprehensive and accurate records of prospects, client interactions, quotations, bookings, and follow-up activities.
  • Assisting in planning and executing marketing campaigns to promote the fleet, travel options, and guided tours targeted at appropriate customer segments.
  • Creating clear and engaging promotional content for approved channels and coordinating updates with management.
  • Monitoring competitor activities, customer needs, and market trends to recommend actionable strategies for increasing enquiries and bookings.
  • Building and sustaining professional relationships with clients and partners, responding promptly to inquiries, and addressing service feedback.
  • Collaborating closely with reservations and operations teams to confirm availability, communicate client requirements, and ensure seamless service delivery.
  • Preparing weekly activity summaries and monthly reports detailing leads, conversions, sales performance, and marketing initiatives.
  • Qualifications and Skills Diploma in Sales and Marketing, Public Relations, or a related discipline; a degree is advantageous.
  • Minimum of two years’ experience in sales or marketing roles.
  • Excellent communication, presentation, negotiation, and customer service skills.
  • Proficient computer skills with a proactive approach to organising and following up on leads.
  • Experience in car hire, travel, tourism, or related service industries is preferred.
  • Current registration or membership with the Zambia Institute of Marketing is a strong advantage.
  • The successful candidate must comply with professional registration requirements prior to practising marketing.

How to Apply Interested candidates should email their CV along with copies of relevant qualifications to cxxxxxxxxxx@gmail.com. Please use “Sales and Marketing Officer” as the email subject line.

Only shortlisted applicants will be contacted for further steps.

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