Senior Policy Servicing & Claims Assistant

ISLAND LIFE ASSURANCE CO LTD  - A Currimjee Company Ltd

We Are Hiring at Island Life Assurance Co. Ltd (ILA)! 🌟

Are you passionate about delivering excellent customer service and ensuring smooth operational processes?

Join our dynamic team as a Senior Policy Servicing & Claims Assistant and play a key role in supporting our Operations team in all claims and policy servicing activities.

Take the next step in your career with a company that values professionalism, collaboration, and continuous growth.

Key Responsibilities

·     Processing of Claims and follow up for Maturity, Survival Benefits, TPD Claims & Death Claims within agreed TAT.

·     Provide support to Policy Servicing in respect of policy loans, cancellation, surrenders, cooling off, revival, assignment and endorsements.

·     Liaising with Hospital/Clinics, medical institutions and police stations for medical and accident reports.

·     Maintain and Update a detailed register for all life operations processes.

·     Update all process flows including Premia , TM1 & SharePoint

·     Assist in the preparation of monthly & quarterly reports for Life operations, in providing monthly data for AOM and in providing date for the preparation of forecast for claims.

·     Assist the customer service teams in providing information in respect of claims.

·     Provide support to the customer service counter

·     Attend to internal and external Customers

·     Participate in process building and forward essential information for improvement opportunities and cost saving.

·     Adhere to procedures and Policies and assigned tasks.

Candidate Profile

If you feel you have the right profile for the job, please submit your application at recruitment@currimjee.com by quoting SPS/ILA/2026 by 20th June 2026 .

Management reserves the right to call only the best qualified candidates for interviews or not to make any appointment following this advertisement.