Short Term Insurance Administrator

Duties / Key Responsibilities

• Advise and recommend appropriate short-term insurance products
• Assist clients with quotations, new business, amendments, and renewals
• Build and maintain strong, professional client relationships
• Follow up on outstanding documentation and underwriting requirements
• Liaise with insurers on quotations, underwriting and claims progress
• Capture and administer policy information accurately (detail matters here)
• Support clients with claims queries and day-to-day policy servicing
• Ensure FAIS and regulatory compliance
• Maintain accurate client files and records

Products Handled

• Personal lines insurance
• Commercial insurance
• Motor insurance
• Household & contents insurance
• All-risk cover

Requirements

• Grade 12 / Matric
• FAIS compliant
• Class of Business completed (personal & commercial lines)
• 1–3 years’ short-term insurance experience
• RE5 (advantageous)
• Relevant short-term insurance qualification (advantageous)
• Fully Bilingual (Afrikaans / English)

Soft Skills

• Client-first communication, calm under pressure
• Organised, accurate, and deadline-driven
• Confident dealing with multiple insurers and moving parts

Salary

• The proposed salary for the role is R15k - R20k per month - the final offer will depend on qualifications, experience and skills.