Commissions Administrator

Duties / Key Responsibilities

• Process weekly commission calculations and payments accurately and timeously
• Reconcile commission statements against insurer statements and internal systems
• Investigate and resolve discrepancies, reversals, clawbacks, and payment queries
• Capture and maintain commission journals and supporting documentation
• Monitor outstanding balances, lapses and recoveries linked to commission accounts
• Maintain accurate advisor/broker commission records
• Liaise with financial advisors, insurers and internal teams on commission matters
• Support audits with schedules, reconciliations and supporting documents
• Ensure compliance with company procedures, FAIS and relevant legislation
• Maintain strict confidentiality of financial and client information

Requirements

• Grade 12 / Matric
• 2–3 years’ experience in commission administration or financial administration
• Financial services / insurance industry experience (preferred)
• Microsoft Excel proficiency
• Strong numerical skills with proven reconciliation capability

Soft Skills

• Analytical, solutions-focused and comfortable with pressure
• Clear communicator with good stakeholder management
• Organised, deadline-driven, and trustworthy with confidential info

Salary

• The proposed salary for the role is R12k - R18k per month - the final offer will depend on qualifications, experience and skills.