Key Responsibilities
Warehouse Operations Management
- Oversee daily warehouse activities including receiving, storage, picking, packing, and dispatch.
- Ensure efficient space utilization and proper stock arrangement
- Monitor workflow and optimize processes for speed and accuracy.
Inventory Control
- Maintain accurate inventory records and stock levels.
- Conduct regular stock counts and reconciliations.
- Investigate and resolve discrepancies, damages, or losses.
Logistics & Distribution
- Coordinate with transport and sales teams to ensure timely delivery of goods.
- Plan and manage dispatch schedules to meet customer demands.
- Ensure proper documentation for all inbound and outbound shipments.
Team Management
- Supervise, train, and motivate warehouse staff.
- Assign duties and monitor performance.
- Enforce discipline, safety, and operational standards.
Health, Safety & Compliance
- Ensure compliance with health and safety regulations.
- Maintain cleanliness and organization of the warehouse.
- Implement and enforce company policies and procedures.
Reporting & Documentation
- Prepare daily, weekly, and monthly warehouse reports.
- Track KPIs such as stock accuracy, order fulfillment rate, and turnaround time.
- Maintain proper documentation of inventory and logistics activities.
Cost Control & Efficiency
- Monitor warehouse expenses and identify cost-saving opportunities.
- Reduce wastage, damages, and inefficiencies.
Key Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
- 3–7 years of experience in warehouse management, preferably in FMCG.
- Strong knowledge of inventory management systems and warehouse operations.
- Good leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Excel and warehouse management systems (WMS).
Key Skills & Competencies
- Leadership and people management
- Attention to detail
- Time management and organization
- Communication and coordination
- Problem-solving and decision-making
- Ability to work under pressure in a fast-paced environment
KPIs / Performance Metrics
- Inventory accuracy rate
- Order fulfillment rate
- Delivery turnaround time
- Stock loss/damage rate
- Warehouse operational efficiency
Location: Accra
Salary: Attractive