Warehouse Supervisor

Minimum Requirements
Qualifications and Experience

• Matric (Grade 12).
• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or a related field.
• Professional certifications in Logistics or Supply Chain Management will be advantageous.
• Forklift Operator Licence, Material Handling Equipment Certification, or OSHA-related Safety Credentials will be beneficial.

• 2 to 4 years' experience within a warehouse, logistics, or supply chain environment.
• An additional 1 to 3 years' experience in a supervisory, team lead, or shift leader role.
• Experience within the food and beverage manufacturing industry will be advantageous.

• Strong leadership skills with the ability to train, coach, schedule, and evaluate team performance.
• Proficiency in Warehouse Management Systems (WMS), ERP systems, and Microsoft Office.
• Solid understanding of inventory control, cycle counting, receiving, picking, dispatching, and warehouse space optimisation.
• Knowledge of health and safety regulations, quality standards, and food safety requirements.
• Strong communication, problem-solving, and organisational skills.

• Oversee the day-to-day operations of the warehouse.
• Manage receiving, storage, picking, and dispatch activities.
• Ensure all products are handled, stored, and distributed efficiently and accurately.
• Ensure warehouse facilities and storage areas are clean, organised, and well maintained.

• Implement and monitor FIFO (First In, First Out) processes for raw materials, packaging materials, and finished goods.
• Monitor inventory levels to ensure sufficient stock availability while preventing overstocking and stock shortages.
• Maintain accurate inventory records and oversee daily, monthly, and annual stock counts.
• Conduct regular cycle counts and inventory reconciliations to ensure stock accuracy.
• Monitor inventory turnover and minimise excess, obsolete, and slow-moving stock.
• Track supplier lead times and ensure adequate stock availability to support operational requirements.

• Allocate daily tasks and workloads to warehouse employees.
• Supervise, coach, train, and develop team members.
• Monitor employee productivity and performance.
• Ensure compliance with all warehouse operating procedures and safety regulations.
• Conduct employee training and skills development initiatives.

• Develop and oversee annual, monthly, weekly, and daily inventory and production-related planning activities based on sales forecasts and stock requirements.
• Prepare and maintain accurate operational and inventory reports.
• Escalate warehouse-related issues and recommendations to management.
• Review and update operational documents, policies, manuals, and Standard Operating Procedures (SOPs).

• Ensure compliance with health and safety regulations, food safety requirements, and quality standards.
• Monitor the safe operation of forklifts and other warehouse machinery.
• Report all food safety, quality, and compliance concerns or non-conformances to management.
• Promote a culture of safety, quality, and continuous improvement throughout the warehouse.