Dispatch Specialist
Full Time
4 days ago
Lusaka, Lusaka
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Employment Information
Job description
Job Role
We are looking for a reliable and proactive Dispatch Specialist to join our logistics team. The successful candidate will be responsible for coordinating daily deliveries, ensuring orders are dispatched on time, and resolving transport issues quickly and efficiently.
Job Responsibilities
i) Order Scheduling and Shipping Arrangements: Receive and arrange delivery orders, schedule vehicles, and coordinate loading according to delivery plans
ii) On-the-go Tracking and Timeliness Management: Track vehicles and shipments in transit, monitor delivery progress, and ensure on-time delivery
iii) Handling Exceptions and Coordinating Issues: Handle delays, breakdowns, cargo damage, and other transport exceptions, and coordinate timely solutions
iv) Daily Coordination Between Carriers and Drivers: Maintain daily communication with drivers, carriers, and internal departments to ensure smooth operations
v) Data Statistics and Report Submission: Record dispatch data, prepare daily dispatch reports, and submit delivery statistics on time
Qualifications
i ) Experience Requirements: 1-3 years of experience in logistics transportation, same city / trunk line delivery scheduling, familiar with dispatch, loading, and route planning processes
ii) Skill Requirements: Ability to operate logistics systems is preferred, familiar with regional road conditions and logistics routes
iii) Capability Requirements: Strong communication and coordination skills, able to liaise with drivers, carriers, and internal departments, and independently handle sudden incidents such as transportation delays and cargo damage
iv) Competency Requirements: Meticulous and rigorous work style, strong sense of responsibility, good stress tolerance, able to adapt to temporary scheduling during peak seasons and urgent order scheduling
