Equipment Service Technician

A well-established company is seeking experienced and hands-on Service Technician to join their technical team in George.

This is an excellent opportunity for a motivated and technically skilled individual with strong electrical and mechanical fault-finding abilities to work within a fast-paced service environment. The successful candidate will be responsible for the maintenance, servicing, repair, and troubleshooting of bakery and food-service equipment while delivering excellent customer service and technical support.

Responsibilities:

Technical Service & Maintenance:

• Diagnose, troubleshoot, and repair electrical and mechanical faults on bakery and food-service equipment.
• Conduct maintenance, servicing, and repairs on machinery and equipment at client sites.
• Perform preventative maintenance to ensure optimal equipment performance and reliability.
• Complete detailed job cards, service reports, and maintenance documentation accurately and timeously.
• Provide technical support and practical solutions to customers and operational teams.

Site & Customer Support:

• Maintain professional and positive relationships with customers at all times.
• Ensure a high standard of workmanship, professionalism, and customer service delivery.
• Travel to client sites, branches, and service trips when required.
• Participate in standby duties and work overtime as operationally required.

General:

• Maintain a safe and clean working environment while adhering to company procedures and safety standards.
• Work independently and as part of a team within a physically demanding environment.
• Represent the company professionally while maintaining high ethical standards and reliability.

Requirements:

• Electrical and Mechanical qualification, diploma, certificate, or partial qualification (N1-N3, Millwright, or similar) will be advantageous.
• Strong practical electrical and mechanical experience is essential, with practical experience outweighing formal qualifications.
• Excellent fault-finding and troubleshooting skills.
• Experience in the maintenance of machinery, factory equipment, or industrial equipment will be beneficial.
• Ability to complete job cards and technical reports accurately.
• Fully bilingual with strong communication skills.
• Valid Code B or EB driver's licence.
• Strong customer relations and communication skills.
• Honest, reliable, punctual, ethical, and self-motivated individual.
• Physically fit and able to perform physically demanding work.
• Willingness to work standby, overtime, and travel when required.

Additional Benefits:

• Company bakkie provided for travel between home and work, including a garage card (strictly for business use only).
• Company cell phone provided (any usage exceeding the contract value will be for the employee's account).
• Company clothing provided, excluding safety shoes.
• Company tools supplied.
• Annual Christmas bonus based on performance.
• Overtime compensation.
• Standby allowance.

Desired Skills:

• Electrical
• Factory equipment
• Machinery
• Industrial Equipment
• Mechanical
• Job cards
• Technical reports