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· Keeps track of the attendance on a monthly basis to control punctuality, absenteeism, overtime and casual labour, in order to make sure staff members have recorded their IN and OUT duty time.
· Reports on work in progress and work completed on an ongoing basis.
· Maintains worksheets for assigned area.
· Keeps record of all deep cleaned rooms in assigned section to ensure adherence to the deep cleaning program.
· Accompanies superiors during frequent quality spot-checks within assigned section of the Housekeeping Department with regards to work habits, storage and par stocks.
· Assists superiors in overseeing the efficient implementation of all SOP(s) pertaining to the Housekeeping Department and ascertaining their professional execution.
· Monitors compliance of staff with grooming, hygiene and safety regulations and procedures.
· Inspects work completed by the valets, clerks and attendants in assigned section.
· Oversees that rooms have been properly cleaned in accordance with the Hotel’s standards and are ready to be released to superiors.
