Key Account Manager

Vacancy: Key Account Manager – Technical/Structural Steel Location: Pretoria On Target Earnings: R500 000 – R1 Million on Target Earnings *Depending on qualifications/experience and performance Staffworx Recruitment is seeking an experienced Key Account Manager for a leading national manufacturer in the structural steel sector. The successful candidate will be responsible for managing strategic accounts, driving revenue growth, and overseeing technical sales activities across multiple regions. Position Overview The Key Account Manager will own and expand relationships with major clients and telecom contractors. This role requires strong technical understanding of mast and tower products, excellent commercial acumen, and the ability to coordinate complex projects from bid stage through to delivery. The incumbent will work closely with Engineering, Project Management, Production, and Quality teams to ensure seamless execution and exceptional customer satisfaction. Key Responsibilities • Manage and grow strategic accounts within the industry. • Develop and execute annual account plans including revenue targets and opportunity mapping. • Lead RFI/RFQ/RFP processes, ensuring compliance with technical, commercial, and EHS requirements. • Translate customer technical specifications into clear internal scopes for Engineering and Pre Sales. • Build and maintain a qualified sales pipeline; drive quote to order conversion. • Negotiate pricing, payment terms, delivery schedules, Incoterms, warranties, and variations. • Forecast bookings, revenue, and margins; maintain accurate CRM/quoting tool data. • Coordinate order handover to internal departments to ensure on time fabrication and delivery. • Monitor project milestones and proactively resolve roadblocks. • Drive OTIF performance and manage NCR/defect resolution with Quality and Operations. • Manage account level risk in collaboration with Finance. • Lead quarterly business reviews with key clients. • Identify cross sell and upsell opportunities across the full product range. • Track market intelligence including rollout plans, 5G developments, competitor activity, and steel trends. • Host site visits, FATs, audits, and customer engagements. • Maintain accurate documentation across bids, clarifications, orders, and communication logs. • Represent the company at industry events and forums. • Ensure ethical sales conduct and compliance with all regulatory requirements. • Mentor junior sales staff where applicable. Qualifications & Experience • BTech or BSc Engineering (Mechanical or Civil/Structural)/Relevant advantageous. • Minimum 5 years’ technical sales experience in a similar environment. • Strong understanding of telecommunications tower products and industry trends. • Excellent verbal and written communication skills. • Proven ability to build and maintain strong customer relationships. • Strong negotiation skills with a track record of meeting sales targets. • Ability to adapt to changing market conditions and customer needs. • Professional, ethical, and able to work independently and within a team. • Strong time management and organizational skills. • Proficient in Microsoft and Google applications for quoting, reporting, and tender compilation. Core Competencies • Exceptional communication skills. • Relationship building and customer engagement. • Commercial negotiation and problem solving. • Technical understanding of tower products and services. • Ability to analyse customer needs and provide tailored solutions. • Integrity, accuracy, and professionalism. • Resilience and self motivation. APPLY NOW Email: exxxxx@staffworxrecruit.co.za / jxxxxx@staffworxrecruit.co.za Tel: 012?546?1824 WhatsApp: 073?523?5694 Apply Online: staffworxrecruit.co.za